September 23, 2023


How to Get Synthetics Monitoring to Work in New Relic, In the fast-paced world of modern technology, ensuring the optimal performance of your web applications and services is crucial to providing an excellent user experience. Synthetic monitoring is an essential tool for proactively testing and monitoring the availability and performance of your applications from various locations and devices.

New Relic, a popular application performance monitoring (APM) tool, offers powerful synthetic monitoring capabilities that can help you identify and address potential issues before they impact your users. In this article, we will guide you through the process of setting up synthetic monitoring in New Relic, step-by-step.

Step 1: Sign Up for a New Relic Account

If you don’t already have a New Relic account, the first step is to sign up for one. Go to the New Relic website and follow the registration process. Once you have created your account and logged in, you’ll have access to the New Relic dashboard.

Step 2: Access the Synthetics Dashboard

After logging in, navigate to the New Relic dashboard and look for the “Synthetics” option. You can typically find this under the “Monitoring” or “Applications” section in the navigation menu. Click on “Synthetics” to access the Synthetics dashboard.

Self Paced] New Relic Platform Overview

Step 3: Create a New Monitor

In the Synthetics dashboard, click on the “Create a monitor” button. This action will initiate the process of setting up a new synthetic monitor. New Relic offers several types of synthetic monitors, such as Ping, Simple Browser, and Scripted Browser. Choose the monitor type that best suits your requirements.

  • Ping Monitor: This type checks the availability of a URL or IP address.
  • Simple Browser Monitor: This type navigates to a URL and verifies if specific elements are present on the page.
  • Scripted Browser Monitor: This type allows you to write custom scripts to interact with your web application, simulating user behavior.

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Step 4: Configure Monitor Settings

Next, configure the monitor settings based on your monitoring needs:

  • Name: Give your monitor a descriptive name to identify it easily.
  • Locations: Select the geographic locations from which you want to run your synthetic tests. New Relic provides a wide range of global locations to choose from, ensuring you can test your applications from various regions.
  • Frequency: Determine how often you want the monitor to run. The frequency can be as low as one minute or as high as one day, depending on your plan.
  • Alerting: Set up alerting conditions to receive notifications when your monitor fails or encounters performance issues.
how to get synthetics monitoring to work in new relic?

Step 5: Configure Scripted Browser (if applicable)

If you chose the Scripted Browser monitor type, you’ll need to write the custom script to interact with your web application. The scripting language used in New Relic Synthetics is based on Node.js, making it user-friendly for developers.

New Relic provides comprehensive documentation on writing scripted browsers, including examples and best practices. Your script should include actions like page navigation, form submission, and assertions to verify expected results.

Step 6: Save and Enable the Monitor

Once you’ve configured all the settings and, if applicable, the scripted browser, click on the “Save” button to create your synthetic monitor. After saving, the monitor will be listed in your Synthetics dashboard. Click on the toggle switch next to the monitor to enable it.

Step 7: Monitor Results and Alerts

With your synthetic monitor now enabled, New Relic will start running the tests based on the configured settings. You can view the results in real-time on the Synthetics dashboard. Green checkmarks indicate successful tests, while red marks indicate failures.

Additionally, if you set up alerting in Step 4, you will receive notifications whenever the monitor fails to meet your defined criteria. This feature enables you to take immediate action when issues arise, ensuring optimal application performance.

How to Use Synthetic Monitoring to Improve App. Performance


What is synthetic monitoring, and why is it important?

Synthetic monitoring is a method of testing and monitoring web applications and services by simulating user interactions from various locations and devices. It helps identify performance issues and potential downtime before real users are affected, thus ensuring a positive user experience.

What is New Relic?

New Relic is a popular Application Performance Monitoring (APM) tool that helps monitor and optimize the performance of web applications and services. It offers a suite of monitoring and management tools, including synthetic monitoring, to improve application performance and user satisfaction.

Can I test my application from different geographic locations?

Yes, New Relic provides a variety of geographic locations to choose from for running your synthetic tests. You can select multiple locations to ensure comprehensive monitoring from different regions.

How often can I run synthetic tests?

The frequency of synthetic tests in New Relic can be configured based on your requirements. You can choose to run tests as frequently as every minute or as infrequently as once a day, depending on your plan and monitoring needs.

How can I set up alerts for synthetic monitoring?

In New Relic, you can set up alerting conditions for your synthetic monitors. When a monitor fails to meet your defined criteria, you will receive notifications via email or other communication channels, allowing you to take immediate action.


Synthetic monitoring is a vital aspect of modern application performance management, allowing businesses to proactively identify and resolve potential issues before they impact end-users. New Relic’s Synthetic Monitoring offers a robust solution for testing and monitoring applications from multiple locations and devices.

By following the step-by-step guide outlined in this article, you can easily set up synthetic monitoring in New Relic and gain valuable insights into your application’s availability and performance. As a result, you’ll be better equipped to deliver an exceptional user experience and maintain high customer satisfaction levels.

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